LEGAL NOTICE

This site accessible at the URL https://ohhmyroses.com (the "Site") is published by:

 

Ohmyroses at Australia Government

 

(Hereinafter referred to as the "Site Operator").

 

 

The Site is hosted by the company Shopify located at 151 O'Connor Street, Ground floor, Ottawa, ON, K2P 2L8. (phone: 1-613-241-2828).

 

The Site's Publication Director is Ohmyroses.

 

The Site Operator can be contacted at the following email address Ohhmyroses@gmail.com PRIVACY POLICY.

(RGPD)

Last updated: 07/01/2025

This Privacy Policy (the "Privacy Policy") aims to formalize our commitment to the privacy of users of the website https://ohhmyroses.com (the "Site") operated by MR jean-michel Koudou.

The Privacy Policy and the Site's General Terms of Sale form a contractual set. All capitalized terms not defined in this Privacy Policy are defined in the General Terms of Sale.

In the context of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 ("GDPR") and under the conditions described below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data in the context of providing our Services or communicating about these Services exclusively in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered "sensitive" such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Privacy Policy. If you refuse the terms of this Privacy Policy, please refrain from using the Site and the Services.

1. When do we collect your personal data and what data is collected?

We may collect and store your personal data in the following cases:

• Browsing the Site;
• Creating an account, online payment, placing an order, subscribing to a newsletter;
• Contacting us (customer service).

We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used exclusively by us and allows us to better tailor our Services to your expectations.

If you have opted to receive emails and messages from us when creating your Account, you will then receive electronic and alphanumeric messages about our products and promotions. We will then use the personal data you provided during your registration. You can unsubscribe from these mailings at any time.

1.1 Browsing the Site

Connection data. Each time you connect to our Site, we collect personal data such as your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you use.

Navigation data. We also collect information that allows us to identify how you access the Site, which pages are visited, and for how long. In this context, we may use Cookies.

1.2 Creating an Account

Access to some of our Services may require the prior creation of an Account. In this case, you will be asked to provide a certain number of personal data when creating your Account, including your first and last names, postal address, email address, and phone number.

1.3 Payment

Some of the Services available may be chargeable. For this purpose, you agree that we may use external service providers who may collect personal data to enable the proper functioning of credit card payment processing services or any other means of payment and, where applicable, the delivery of products or services.

To pay for your purchase, you must provide your billing information and payment details, including your credit card number, expiration date, security code, and cardholder name if paying by credit card.

You may also be asked to provide the name of your telecom operator, the model of your mobile phone, and a valid mobile number to be able to provide purchase instructions directly through your mobile phone.

We retain your payment details as well as details of the purchases you make. The transaction details are either kept in our systems or by the external service provider. This retention is done for internal purposes, including accounting, compliance, and legal purposes in accordance with paragraph 5 of this Privacy Policy.

1.4 Subscription to our Newsletter

When creating your Account, you can give your prior consent to receive our newsletters regarding news, new products, services, and promotions as part of the Services.

You can also consent directly to receive our newsletters by providing your email address in the designated areas on the Site.

In any case, you have the right to withdraw your consent to receive such newsletters at any time and at no cost.

1.5 Contact

To respond to requests you may make to our Customer Service and to confirm information about you, we may use your first and last names, email address, and phone number.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation, and the nature, scope, context, and purposes of the processing as well as the risks and their probability.

However, it should be noted that no security measure is infallible, and we are unable to guarantee absolute security for your personal data.

Moreover, it is your responsibility to ensure the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, be sure to log out before leaving a Service.

3. When do we share your personal data?

3.1 Sharing your personal data with third-party companies

During your browsing on the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to ensure the smooth functioning of credit card payments and other Services.

Personal data may be transferred to countries outside the European Union to fulfill your order.

In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or not offering a level of protection considered sufficient by the European Commission have been subject to cross-border flow agreements complying with the standard contractual clauses established by the European Commission.

Other personal data transfers may be transferred to the United States and are governed by the E.U. – U.S. PRIVACY SHIELD: click here for more information.

Unless a third party asks you to accept a Privacy Policy and terms of use specific to them, the third-party companies that have received communication of your personal data have committed to processing your personal data solely for the implementation of our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary to identify, arrest, or prosecute any individual likely to cause harm to our rights, any other user, or a third party. We may also be legally obligated to disclose your personal data and cannot object in this case.

4. How long do we retain your personal data?

We will retain your personal data for a period of 5 years. This period allows us to process your order and handle return or refund requests beyond the period of the legal warranty of conformity.

The legal basis justifying the processing is the consent of the internet user or the execution of the sales contract.

5. Cookies: how do we use them?

5.1 What is a cookie?

A cookie is a text file that may be placed on a terminal during the consultation of an online service with a browser. A cookie file allows its issuer, during its validity period, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.

In any case, the cookies deposited on your browsing terminal with your consent are destroyed 13 months after their deposit on your terminal.

5.2 What are the cookies used on our Site?

The cookies we issue allow us to:

• Establish statistics and volumes of traffic and use of the various elements composing our Site (sections and content visited, paths) to improve the interest and ergonomics of the Site and, if applicable, our products and services;
• Adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and software for viewing or reading that your terminal includes;
• Memorize information relating to a form you have filled out on our Site (registration or access to your account) or to products, services, or information you have chosen on our Site (subscribed service, content of a shopping cart, etc.);
• Allow you to access reserved and personal areas of our Site, such as your Account, thanks to identifiers or data that you may have previously provided, and implement security measures, for example, when you are asked to log in again to content or a service after a certain period of time.

During your browsing on the Site, social media cookies may be generated, particularly through share buttons that collect personal data.

During your first visit to the Site, a cookies banner will appear on the homepage. A clickable link allows you to learn more about the purpose and operation of cookies and refers to this Privacy Policy. Continuing to browse on another page of the site or selecting an element of the Site (in particular: image, text, link, etc.) signifies your acceptance of the cookies deposit on your computer.

5.3 How can you control the cookies used?

You can configure your browser at any time so that cookies are stored on your terminal or, on the contrary, that they are rejected (either systematically or according to their issuer). You can also configure your browser so that the acceptance or refusal of cookies is offered to you punctually before a cookie is likely to be saved on your terminal.

Note: any setting is likely to modify your browsing on the Internet and your conditions of access to certain services requiring the use of cookies. We decline any responsibility for the consequences related to the degraded functioning of our services resulting from the inability to record or consult the cookies necessary for their functioning and that you have refused or deleted. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we (or our providers) cannot recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings, or the country from which your terminal appears to be connected to the Internet.

5.4 How to configure your browser?

For managing cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences regarding cookies. Below you will find information regarding the main browsers:

• Internet Explorer / Edge
  • In Internet Explorer, click on the Tools button, then on Internet Options. Under the General tab, under Browsing history, click on Settings. Click on the View files button.
• Firefox
  • Go to the Tools tab of the browser then select the Options menu
  • In the window that appears, choose Privacy and click on Show cookies
• Safari
  • Access the Settings via the browser menu (Safari > Preferences)
  • Click on Privacy
• Google Chrome
  • Access the Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences)
  • Select Advanced Settings
  • Click on Content Settings then on Cookies

For more information on cookies, you can consult the CNIL website.

6. What are your rights?

You alone have communicated the data in our possession through the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, including Articles 15 to 22 of the GDPR and after having justified your identity, you have the right to ask us for access to personal data concerning you, the rectification or deletion of them.

Furthermore, within the limits set by law, you also have the right to object to processing, to limit it, to decide on the fate of your data after your death, to withdraw your consent at any time and the right to the portability of the personal data provided.

7. Can we modify the Privacy Policy?

We reserve the right to modify the Privacy Policy at any time. It is therefore recommended to consult it regularly. In case of modification, we will publish these changes on this page and in places that we deem appropriate depending on the nature and significance of the changes made.

Your use of the Site after any modification signifies that you accept these changes. If you do not accept certain substantial changes to this Privacy Policy, you must stop using the Site.

We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL) 3 Place de Fontenoy - TSA 80715 75334 PARIS CEDEX 07.